Quality and Product Safety
We understand that our customers will only be fully satisﬁed with our products if they are delivered accordingly to agreed quality- and safety- speciﬁcations.
We have detailed management policies and programmes that ensure our products meet regulatory requirements and our own quality standards.
These activities also ensure that products come with documentation for customers to allow safe transport, handling and use.
Our marketing, logistics and product safety functions work closely together with our partners and service providers to ensure that quality and safety requirements are met throughout our supply chains.
We also work with our partners to ensure that customer enquiries are dealt with in a punctual and accurate manner.
We engage with all the people employed or otherwise involved with any aspect of our products.
We attempt to promote the responsible use and management of our products.
We aim to maintain high standards of service wherever we operate, honour all our business obligations and develop long-term relationships with business partners based on trust and integrity.